How to solve the problem when the firmware of the camera does not match the version of software?

How to solve the problem when the firmware of the camera does not match the version of software?

If unsure whether the BLC version matches the camera firmware version, it is recommended to upgrade both to the latest versions.
Common issues caused by device mismatches include:
1. Black screen during image capture.
2. Image capture offset in rewind mode, while normal in peel‑off mode.
3. Fail to pass the connectivity test.
4. Inability to capture label images.

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